Privacy Policy
Last updated: 1 September 2026
Gupta Dental Clinic ("we", "us", or "our") operates the website guptadentalclinics.com. This Privacy Policy explains how we collect, use, disclose and safeguard the information you provide when you visit our website, use our online booking form, or contact us. By using our website, you agree to the practices described here.
1. Information we collect
We collect information you voluntarily provide and certain information automatically:
- Information you give us: your name, phone number, email address, and any details you share when you fill in our appointment/booking form, message us on WhatsApp, or contact us by phone or email.
- Health-related information: any dental concern or medical detail you choose to share so we can assist you. This is handled with care and confidentiality.
- Automatically collected information: basic technical data such as your browser type, device, and pages visited, collected through cookies and similar technologies to help the site function and improve.
2. How we use your information
We use the information we collect to:
- Schedule, confirm and manage your appointments;
- Respond to your enquiries and provide the care or information you request;
- Send appointment reminders and important updates about your treatment;
- Improve our website, services and patient experience;
- Comply with legal and regulatory obligations.
3. Booking form & third-party services
Our online booking and contact forms are powered by third-party service providers (including our CRM/forms provider). Information you submit through these forms is transmitted to and stored by these providers on our behalf so we can respond to you. These providers process data under their own privacy and security terms. We only use such data to contact you and manage your appointment.
4. Cookies
Our website may use cookies and similar technologies to remember your preferences, understand how the site is used, and improve performance. You can control or disable cookies through your browser settings; some features may not work as intended if cookies are disabled.
5. How we share information
We do not sell or rent your personal information. We may share it only:
- With trusted service providers who help us operate our website and communications (such as our forms/CRM and hosting providers);
- When required by law, regulation, legal process, or to protect the rights, safety and property of our patients, staff or clinic.
6. Data security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Patient confidentiality
Any clinical or health information shared with us as part of your dental care is treated as confidential and used only for the purpose of providing and managing your treatment, in line with applicable laws and professional standards.
8. Your rights
You may request to access, correct, or delete the personal information we hold about you, or ask us to stop sending you promotional messages. To make a request, contact us using the details below.
9. Children's privacy
We treat children as patients, and information about a minor is provided by a parent or guardian. We do not knowingly collect personal information directly from children without such consent.
10. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
11. Contact us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
- Gupta Dental Clinic
- B-26, Street No 2, Sunder Block, Main Market, Shakarpur, Delhi 110092
- Phone / WhatsApp: 098714 01419